WASTE CONNECTIONS WELCOMES
Waste Connections would like to welcome the residents of Wildwood. We look forward to start servicing you on August 1, 2019.
Below is a list of questions and answers to help address any concerns you might have. If you have additional questions, please click here to send us an email. We will return your email within 72 hours.
We will start taking resident phone calls as of July 15, 2019. We are excited to partner with the City of Wildwood!!!
General Waste Services Questions
1. How do I set up my account?
Your account has already been set up for you. If you had yard waste with your previous hauler, that service has been transferred.
2. What does my basic service include and how much does it cost?
Waste Connections will pick up residential solid waste, bulky waste and single stream recycling 1 time per week. The charge for this service is $16.05/month billed quarterly @ $48.15. Recycling is part of this service and cannot be removed from the billing.
3. Will Waste Connections provide the trash toter?
You can rent a trash toter from Waste Connections for $9.45/quarter.
4. Can we use our own personal cans?
Yes, every container will need to be clearly labeled. Waste Connections will provide free stickers to label your containers. They can be picked up at City Hall after July 15, 2019. You may also self-label your container. We ask that you use 4x6 lettering: T for trash, R for Recycle and YW for Yard Waste.
5. What is the Bulk item pick up process?
Bulk is picked up weekly. Please call 48 hours in advance to identify the item you want picked up. There is no charge for this service as it is included in your basic services.
6. What is considered bulk?
A household item that is generated on a residential premise, that is too large to fit inside your toter. The item cannot be automobile parts, white goods, construction or demolition debris, which includes carpet OR waste which is either too large or too heavy to be SAFELY and conveniently loaded in waste transportation vehicles by waste haulers with the equipment available.
7. Is Yard Waste available?
Yes, the charge is $30.90/quarter. The service includes up to 10 containers per week; using yard waste approved bags or branches tightly bundled. A bundle can be no larger than 48 inches in length and not greater than 12 inches in diameter. How do I sign up? After July 15th, please call to have it set up. If you had yard waste with your previous hauler, that service has been transferred.
8. What is the appliance pick up procedure?
Please call in 48 hours in advance of the scheduled pick up day of appliances (white goods) in the City of Wildwood. The charge is $27.50 per Calendar Month. White goods collection includes common household appliances, including washers, dryers, water heaters, trash compactors, dishwashers, microwave ovens, ranges, stoves, refrigerators, air conditioners, freezers, dehumidifiers, and other appliances.
9. Is there a senior discount?
Yes, Sr. Citizen Discount is 15% for residents 65 and older.
10. How do I sign up?
After July 15th please call to receive the discount for the next bill cycle,
11. How do I set up auto pay?
Go to www.wcicustomer.com after you receive your first invoice.
12. Are my service days changing?
No, your trash, recycle and yard waste will be serviced on the same day that it is being serviced currently.
13. What time do I have to have my waste or recycling out?
6:30 am please
Wildwood Is Going Back To Single Stream Recycling
Effective August 1, 2019, Waste Connections will be providing single-stream recycling to Wildwood residents. Materials will be collected in one toter. Glass will be allowed in the stream.
1. What can I recycle?
The following are allowed. Stick to the Six:
Plastic Bottles and Containers
Glass Bottles and Jars
Metal Food & Beverage Cans
Food & Beverage Cartons
Any other items will contaminate the toter and possibly the truck load, causing the majority of the load to not be recycled.
Make sure items are clean, dry and free of food items. Items should be loose in the toter. Plastic bags are not recyclable in curbside single stream, nor are they allowed in the recycling toter, as they can create problems in the recycling and sorting machinery.
NO PIZZA BOXES EVER
2. How many recycle toters will I have?
Since we are providing Single Stream Recycling you will have 1 toter.
3. Will you take bags and cardboard outside the recycling toter?
Loose cardboard will be taken. Bagged recycle will not be taken. Waste connections will provide a 2nd toter free for overflow.
4. Will Waste Connections provide the recycle toter?
Please keep your current blue Rigids recycling toter or green City of Wildwood toter that was previously provided at your residence. Waste Connections will be recovering the new, blue 65-gallon Fiber toter.
5. Are Pizza Boxes recycable?
Pizza boxes are not recycable. The inevitable grease contaiminates the cardboard and can cause an entire toter load of single stream to be rejected and treated as trash. No toter with a pizza box inside will be dumped in the recycle truck. This runs the risk of contaminating the entrire truck load.